| ”I understand that 1 of the 9m goal posts went to another state which has caused a great deal of concern. I would like to express my gratitude to both PILA and Mainfreight for keeping in contact with me in regards to the missing post in trying to locate it. I would also like to thank both companies in resolving my issue by organising a replacement post from another shire. I do not know if any other supplier would have gone out of there way to offer this type of service.
I thank all the people involved at PILA; Jordan, Sian as well as Reece and any other person I have forgotten to mention as well as the people at Mainfreight Rana and Peter. While this has been an unfortunate experience on my behalf I would like to say that this has not in any way deterred me from either using or recommending Pila in the future for sports equipment.
The posts have been installed for the weekend and attached are a couple of photos to show you what they look like. I think the football club who will be using the oval will appreciate the type and style of goal posts we have installed. Thank you again for all your help.” Ken Sullivan, City of Rockingham
“The FFA and Solo would like to thank PILA group for supplying the soccer goal posts for this media event (Football goes Solo with the Qantas socceroos).” Adam Mark, Media Manager, Football Federation Australia and Karla Dawes, Wrights PR
“They are without doubt the best looking posts in our association. The posts went together easily and the PVC socks (ground sleeves) were simple to use.” Rodney Anderson, Tumut & District Soccer Club Secretary
“That (next-day goal post relocation) is most generous of you and your team at PILA group. I am most impressed and I will certainly contact you when next we are in need of goal posts at the various training fields the Bulldogs utilise. Once again many thanks and we will stay in contact.” Bradley Clyde, former NRL Bulldogs Team Manager & ARL rep
“Your posts are fantastic. They are nice and light and easy to put together.” Marten Kollen, Garden Suburb Football Club President
“They look awesome. It was a pleasure dealing with people who know what they are talking about. The price was great and the delivery exceptional.” Michael Rae, Edgeworth Junior Soccer Club President
“Michael, Just to let you know that the flagpoles arrived in Byron Bay at 11:45 today just as my driver turned into the resort driveway. Thank you for your personal and professional attention . Couldn’t possibly ask for better!” Terry Hore, AK Hire & North Coast Conference Equipment
“The poles for our wall of remembrance were perfect and looked great on the dedication day attended by many dignitaries including the Prime Minister.” John Henderson, Nambour RSL Sub Branch
“The Flag Pole arrived in good condition Monday afternoon with time to spare for delivery before school closure and subsequent bus and parent pick up traffic. Truck driver (Chris) was very, very pleasant and helpful. So well done to your team. Once again thank you and your team for your assistance in purchasing our second flag pole.” Chris, Katoomba High School NSW
“I know our soccer association is looking forward to using these soccer goals on our new sports fields at the Broome Recreation and Aquatic Centre.” Rod McGrath, Manager Recreation Services, Shire of Broome
“Many thanks for the installation of the flag pole. All involved were truly professional in their manner and with the installing.” Mal Lancaster, President Centenary Suburbs RSL Club
“The goals are great. All were impressed at the National Girls Championships (soccer).” Russell Fensom, Coffs Harbour City Council
“We are flying the flags for our NAIDOC celebration day. Your flag pole installer was absolutely fantastic. He did a brilliant job.” Deanna Simpson, Royal Far West School
“In recognition of valuable contributions to the Queen’s Baton relay.” Joe Natoli, Maroochydore Council Mayor, Commonwealth Games XVIII
“The 11 flag poles for permanent display in the Memorial Garden look fantastic and have created some wonderful feedback. Thanks for your most helpful assistance and for the free upgrade to bigger poles.” Chris Holley, President Australian Railway Museum Management
“The flag pole has been performing perfectly. The internal mechanism is an excellent system and ensures that the flag remains safely raised.” Chris Lloyd, Mount Erin Secondary College
“Thanks for the follow up. I appreciate the level of service you are offering and it’s seldom seen.” Patrick, Private Residence
“I have appreciated the good service we have received and the helpfulness of Michael in dealing with us recommending we use PILA again if the situation should arise.” Michael Voris, Springwood Soccer Senior Vice-President
“Thank you for all your help over the last month with organising the Soccer Goals for us for our event. We will definitely be in touch in the future for any other related events.” Robert Svendsen, Octagon Australia
“The flag pole was very easy to put together and looks very good in the memorial garden of which we placed it in.” Brodie Rodman, Hutchinson Builders
“Can’t wait to get the things here and use them. Our current goal mouths are copping a pounding.” Nigel Riggs, Maroochydore FC
“The finish of the goals was excellent and they look great.” Peter Madeley, Landscape Construction Coordinator, City of Gosnells Council
“Thanks for the professional service you provided for our NAB event, and at ridiculously short notice! Look forward to working with you again soon.” Simon Blackie, Javelin Australia
:Michael, it has been a pleasure to do business. I will miss the many phone conversations that we have had over past 12 months or so. Cheers!” Chris Mooney, Wagga Wagga Junior Rugby League
“We found them very easy to erect. It only took us just over an hour to erect both sets of posts following the advice given. The club is very happy with the look of the new posts and are very appreciative of the service and advice received.” - Tom Orr, Southport Tigers Senior Rugby League Club President
“We are very excited here in Adelaide about this purchase and will promote your product to the other Rugby League clubs in South Australia and any sporting body that can utilise your product range.” – Wayne Sellars, South Adelaide Rugby League Club President
“We got quotes from PILA group last year and again they are being extremely helpful. I have sought other quotes but they have failed to respond. The other things is that PILA provide exceptional customer service. I sent a query off late yesterday afternoon and they responded immediately and were calling me at work this morning before 9am to discuss.” Bethly, Private Residence
“This is the first ever rugby union ground in Warrnambool (VIC), signifying the important first step for Rugby within this AFL dominated land.” – Liam Devlin, Warrnambool Plovers Rugby Union Club President
“Thanks again for the prompt service. We really appreciate the vouchers – they have been put to good use.” – Angie Gannon, Business Manager, St Mary’s College, Broome WA
“Thanks for all your help in organising the goal post. Very happy with them. Installation was a little tricky but we got there in the end. They look great and made our little man of 10 yrs very happy. He was so excited!!! It’s exactly want he wished for on his Birthday. I’ll try to send you a couple of photos. Many thanks again.” – Betty, Private Residence
“The flagpole has been installed and looks great. The flag pole is in a very windy spot but it certainly made our front door area look a whole lot better. I have managed to put in a 12V lighting system to keep the flag lit in the hours of darkness. Thanks again for your help.” Greg Corin, Private Residence
“Michael, Many thanks for your fantastic customer service.” Philippa, Private Residence
“Thank you for your excellent service and product . We could not be happier with the flagpole!” Dean, Private Residence
“Thank you very much for the quick response and friendly service. It is a sign of a good business and greatly appreciated!!” Adam Phillips, Private Residence
“Products were market leading. Customer service was fantastic. My main reason for choosing PILA was product. The friendly, helpful back-up service was much appreciated.” Mike, Private Residence
“It has been very easy to deal with your company for this flag pole! Thanks!” Carole Carter, Private Residence
“Michael, just thought I would thank you all for the good service on the delivery of the flagpole.” Terry Hunt, Private Residence
“I will certainly be recommending your company in the future. Once again, thanks for everything.” Jan Cox, Castlemaine North Primary School |
